Sterling Pharmacy in Austin, MN is part of Astrup Companies - an innovative, growing, family-owned and locally grown business. We have a rich, 70 year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Pharmacy, you can expect to be treated with care and respect.

• Looking for a Part-time (~11-29 hours/week) candidate with flexibility to work mornings, afternoons & some evenings and weekends year round.
• Hours of operation are Monday - Friday, 8:30 am - 7:00 pm, Saturday, 9:00 am - 2:00 pm & Closed Sunday.
• We offer a 401(k) program with a company match and a Profit Sharing bonus program.

To learn more about Astrup companies and our history, click this link: https://astrupcompanies.com/careers

Qualifications:

• Required:
• The desire to help people and listen to their needs
• High school diploma or equivalent
• Preferred:
• Previous retail experience

Job Description: The Customer Service Representative is responsible for assisting with all day-to-day customer service and reporting to the manager on duty.

Core Competencies & Responsibilities:

• Comply to all Astrup Companies policy and procedures
• Build healthier lives through caring relationships with staff and customers
• Display superior customer service, in both attitude and action
• Understand customers are the #1 priority above anything else.
• Complete register transactions accurately and according to company procedures
• Assist manager on duty with checking orders and invoices, as well as marking and putting away merchandise in the proper location
• Assist customers with locating items on the sales floor
• Answer customer questions or direct them to the proper person who can answer the question correctly
• Clean shelves and inventory neatly
• Assist with checking inventory for out-of-date products
• Answer phones and forward calls to proper individuals
• Understand and adhere to HIPAA compliance policies
• Familiarize self with advertised specials and current promotions
• Participate and engage with the weekly talking point meeting, then follow through on what was discussed
• Engage with customers on all marketing material given by corporate
• Create a culture of positivity and excitement within the work environment
• Maintain a flexible schedule that may include morning, evening, and weekend hours
• Perform Garden Center functions as needed during season, if applicable
• Perform Coffee Bar duties as assigned, if applicable
• Participate in expectations with the Profit Incentive Program
• Complete other duties as assigned

Performance Requirements:

• Possess a thorough knowledge of organizational policies, procedures, and systems
• Comply to all Astrup Companies policy and procedures
• Create a culture of positivity and excitement within the workplace
• Develop constructive and cooperative working relationships with other

team members. Care. Respect their time, work and talents.

• Be able to multitask
• Be focused and disciplined
• Possess excellent organizational skills, with attention to detail and accuracy
• Be self-motivated and able to work well on an independent basis
• Display strong customer service skills
• Innovate - Think outside-the-box. Bring original ideas to the team/organization
• Embrace our Guiding Principles.
• Go Beyond!

Working Environment:

• This position will be working in a retail setting
• This position will be a standing and walking position for up to 8 hours per day

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person